FAQ

 

What file format should I send my manuscript in?

We're only able to format books in Word format (.docx format preferred).

If you have been using Google Docs to write/edit  your book, you can download it in Word format by clicking:

File --> Download --> Microsoft Word (.docx)

The key thing is to ensure your book is 100% finalized, edited, proofread and error-free before you send it over to us.

 

My book is longer than 50,000 words and/or has loads of images – how much will it cost?

Our service is a fixed price regardless of length or number of images.

 

What Trim Sizes do you offer?

Currently we offer 5 x 8, 5.5 x 8.5, 6 x 9, 8.25 x 11 and 8.5x11.

 

What about revisions?

We will do our best to fix absolutely every issue with your finished book to ensure you are 100% happy, whether it’s a formatting error or a typo – we will get it done. Currently, we have a limit of 2 revisions, so we do urge you to ensure the manuscript that is sent to us is 100% finished before sending it over. We aim to have all revisions completed within 7 business days

 

Can I add in a review page & QR code after the book is live?

Absolutely, just let us know and we'll add it in - free of charge.

 

What files will I receive when my formatting is complete? You'll receive two professionally formatted files:

• An ePub file with reflowable text for all major eBook platforms (Amazon Kindle, Draft2Digital, iBookstore, etc.)
• A print-ready PDF file for paperback and hardcover versions (compatible with Amazon Print, IngramSpark, and other print platforms)

 

Should I edit my book before or after formatting?

Always edit before formatting. Your manuscript should be fully edited, proofread, and ready for publication before sending it to us. Formatting is the final step in your publishing process after all content is finalized.

 

How do I handle my review page if I don't have a link yet?

Include a review page with a temporary link and QR code. Once your book is live and you have your ASIN, we can update these with the correct working link and QR code at no additional cost.

 

Do I need to format my chapters as headers before submitting?

This isn't required. We'll handle the chapter formatting for you. However, if you have specific formatting preferences, feel free to note these in your document.

 

How do you handle images and tables in my book?

Please insert all images in your document before sending it to us. For tables, graphs, and charts, we recommend converting these to image format as our formatting software has limited ability to handle complex elements. Our tutorial video can guide you through this process.

 

What's the typical turnaround time?

Our standard turnaround time is 5 business days or less for initial formatting.