FAQ

 

What file format should I send my manuscript in?

We're only able to format books in Word format (.docx format preferred).

If you have been using Google Docs to write/edit  your book, you can download it in Word format by clicking:

File --> Download --> Microsoft Word (.docx)

The key thing is to ensure your book is 100% finalized, edited, proofread and error-free before you send it over to us.

 

My book is longer than 50,000 words and/or has loads of images – how much will it cost?

Our service is a fixed price regardless of length or number of images.

 

What Trim Sizes do you offer?

Currently we offer 5 x 8, 5.5 x 8.5, 6 x 9, 8.25 x 11 and 8.5x11.

 

What about revisions?

We will do our best to fix absolutely every issue with your finished book to ensure you are 100% happy, whether it’s a formatting error or a typo – we will get it done. Currently, we have a limit of 2 revisions, so we do urge you to ensure the manuscript that is sent to us is 100% finished before sending it over. We aim to have all revisions completed within 7 business days

 

Can I add in a review page & QR code after the book is live?

Absolutely, just let us know and we'll add it in - free of charge.

 

KDP is throwing up error messages. It says there are issues with the margins – what do I do?

This type of error is generally due to a mis-match in the trim size on the PDF print file and the selected trim size on the KDP upload settings. In the Paperback Content tab under Print Options please make sure to select Bleed. 90% of the time this will resolve all of the errors.